Returns & refunds

Effective November 12, 2026.

30-day return window

Request a return within 30 days of the shipment date. Items must be unused, unworn, with original tags attached and in their original condition. Final-sale items identified before purchase, gift cards and custom/bulk orders are excluded from change-of-mind returns. These exclusions do not limit rights relating to faulty or misdescribed goods.

How to return

Email support@sundriftfoundry.store with your order number and the items you wish to return. Wait for instructions and the correct return destination. Use a tracked service and keep proof of postage.

Return costs

For change-of-mind returns, the customer pays return shipping. Original shipping fees are non-refundable, and orders shipped free incur a $5 return handling charge, except where prohibited by law. For our shipping errors or defective goods, contact us first so we can arrange a remedy and applicable return costs.

Refunds

After receipt and inspection, return processing normally takes 10 days and may take up to 3 weeks. We email confirmation when a refund is initiated. Approved refunds go to the original payment method; purchases made with store credit are refunded as store credit. Your bank may need additional time to post the refund. Contact us if more than 3 weeks have passed.

Exchanges & cancellations

Contact us to arrange an exchange, subject to availability. Cancellation requests depend on whether fulfillment has begun. If already shipped, the return process applies.

Your rights

This policy applies in addition to mandatory consumer rights. Where local law requires a longer cancellation period, a different refund process or another remedy, that law controls.

Email support@sundriftfoundry.store.

Sundrift Foundry
5356 Garden Grove Ave
Tarzana, CA 91356
United States